Commerce & Digital Commerce Solutions
Retail and commerce solutions for a connected customer experience
UnitedHours helps organizations in retail and commerce create connected and efficient solutions where stores, e-commerce, customer service, payments and distribution operate together in real time.
Using Microsoft’s platforms, we connect customer experience, business applications and operational processes — enabling seamless commerce across all channels.
With strong experience from leading retail organizations in the Nordics — as well as global businesses — we work close to the business to ensure that systems, processes and customer journeys are aligned from the first customer interaction through to delivery.
We take responsibility across the full lifecycle, from implementation and integration to continuous development and application management — delivering solutions that work in practice, regardless of channel, market or scale.
We support the full lifecycle by building integrated and scalable commerce solutions based on Microsoft Dynamics 365.
Implementation of commerce solutions
We implement Microsoft Dynamics 365 Commerce and related solutions with a focus on:
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omnichannel experiences (store, e-commerce and order flows)
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centralized management of products, pricing and inventory
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consistent customer experience across all channels
Point of Sale (POS) and store operations
We implement and integrate modern POS solutions that connect:
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sales
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payments
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inventory
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customer data
This enables stable and flexible retail operations — both online and offline.
Integration between commerce and ERP
We connect e-commerce, POS and ERP systems to enable:
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real-time data across channels
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automated order flows
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improved control over inventory and financials
Payments and transaction solutions
We help organizations integrate payment platforms and create efficient transaction flows, including:
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card payments
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digital wallets
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local payment methods such as Swish, Vipps and Klarna
Continuous improvement and optimization
After implementation, we support you in:
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improving customer experience
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optimizing processes
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adapting solutions to evolving business needs
Our experience includes supporting retail organizations in reducing time-to-market and building flexible, scalable platforms aligned with changing customer demands. Our clients include:
