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Microsoft Dynamics 365 Commerce

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Unified retail solutions across all channels ​

Dynamics 365 Commerce is Microsoft’s platform for retail and e-commerce, bringing together physical stores, digital channels and back-office operations in a single solution. 

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It enables a consistent and seamless customer experience across all touchpoints, while giving organizations full control over inventory, order management and core business processes. 

Commerce solutions tailored to your ERP landscape 

The choice of commerce solution is closely linked to the underlying ERP system. UnitedHours delivers commerce solutions tailored for both Dynamics 365 Finance & Supply Chain Management and Business Central. 

For Dynamics 365 Finance & Supply Chain Management (F&O) 

We implement Dynamics 365 Commerce, a comprehensive platform for larger organizations that require advanced and scalable capabilities across retail, e-commerce and omni-channel operations. 

For Dynamics 365 Business Central 

We build flexible commerce solutions based on Business Central, combined with third-party systems such as LS Central, Sitoo and Trivec, as well as POS and e-commerce platforms. 

 

We guide you in selecting the right approach based on your business model, channel strategy and growth ambitions. 

What the solution includes 

Store & POS 

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  • Modern point-of-sale (POS) systems 

  • Support for both online and offline operation 

  • Integration with inventory and financial systems 

  • Connectivity with LS Central, Sitoo and Trivec 

E-commerce & Digital channels 

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  • Management of webshops and digital sales 

  • Real-time integration with products and inventory 

  • Support for both B2C and B2B business models 

Order & Inventory flows 

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  • Automated order management 

  • Centralized inventory control 

  • Full traceability across the entire process 

  • Real-time updates between store, e-commerce and ERP 

  • Efficient picking, packing and return processes 

Payments & Omni-channel 

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  • Integration with payment platforms (e.g. Adyen) 

  • Support for multiple payment methods 

  • Secure and flexible transaction management 

  • Unified omni-channel flows across store, e-commerce and customer data 

  • Automated financial posting and synchronization with Business Central 

We also develop and implement our own extensions and add-ons to enhance standard functionality: 

  • Mobile POS and self-checkout solutions 

  • Customizations for specific retail processes 

  • Payment applications and e-commerce integrations 

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