Architecture, Development & Application Management — technical expertise to build, integrate and manage complex solutions
UnitedHours provides technical consulting services across architecture, system development and application management. We design, integrate and manage solutions based on Microsoft’s platforms — ensuring they are scalable, maintainable and built for continuous evolution.
UnitedHours ensures stability, quality and long-term sustainability in all deliveries through a well-structured technical foundation and a systematic way of working.
We bring together expertise in implementation, development, integrations and application management — creating solutions that not only work at go-live but continue to deliver value over time.
Implementation (ERP, CRM & Commerce)
UnitedHours delivers implementations of Microsoft-based business applications and digital solutions with a focus on business value, stable operations and controlled change. We support the entire journey — from analysis and design to go-live, training and ongoing application management — ensuring solutions work in practice, not just technically.
We help organizations modernize their business applications and transition to Dynamics 365, whether upgrading from legacy Microsoft systems, migrating from NAV to Business Central or replacing an existing ERP solution.
We ensure continuity, high data quality and a sustainable solution that works long term.
Our implementation approach includes:
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requirements analysis and target state definition
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solution and process design
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configuration and integration
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data migration and testing
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training and go-live
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post-go-live support
UnitedHours can take full responsibility or act as part of the client’s project organization — always focused on delivering successful outcomes.
Learn more about ERP upgrades or contact us to discuss how we can support your transition:
DevOps & Technical Ways of Working
DevOps is the foundation of how UnitedHours develops, implements and manages solutions.
Through DevOps-based practices, we ensure efficient delivery, high quality and solutions that can evolve continuously.
We work with modern practices where development, testing and operations are integrated, enabling:
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faster delivery
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higher quality
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improved collaboration
Through automated processes (CI/CD), structured version control and clear release management, we ensure stable solutions that can be continuously improved without introducing risk.
Application Management & Support
We take responsibility after go-live, ensuring operations, support and continuous improvement so that solutions continue to deliver value over time.
After go-live, the real value is created over time. UnitedHours provides application management and support that ensures solutions remain stable, relevant and aligned with evolving business needs.
This includes:
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ongoing support and incident management
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monitoring and optimization
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updates and release management
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continuous development and improvements
We tailor the application management model to your needs — from flexible support to dedicated DevOps teams.
Integrations & APIs
We connect ERP, CRM, Commerce and external systems to enable efficient data flows and reduce manual work.
In most organizations, systems must work together. UnitedHours designs and builds integrations that create seamless information flows between systems.
Our goal is to reduce manual handling, improve data quality and enable better decision-making.
We develop integrations that are:
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robust and scalable
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maintainable over time
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built according to best practices
Examples:
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ERP, CRM and Commerce integrations
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warehouse, logistics and transport systems
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payment platforms and financial systems
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external services and public sector systems
Development & Continuous Improvement
We develop and enhance business-critical solutions tailored to evolving business needs.
UnitedHours works with both new development and continuous improvement — often in environments with high demands on integration, performance and stability.
Examples:
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development of business logic and functionality
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process and workflow improvements
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modernization of legacy systems
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automation and efficiency improvements
We build structured and documented solutions that can evolve without creating technical dependencies.
Custom Solutions
We adapt standard solutions to support real business processes — with a focus on sustainability, upgradeability and business value. Standard solutions rarely cover all needs. UnitedHours helps organizations tailor ERP, CRM and Commerce solutions to match actual business processes.
We focus on custom solutions that:
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deliver measurable business value
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follow Microsoft best practices
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support future upgrades
Examples:
ERP
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customized business processes
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reporting and analytics
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integrations with external systems
CRM
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sales and service workflows
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dashboards and processes
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automation
Commerce
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POS and store operations
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e-commerce and order flows
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pricing and campaign management
Custom solutions are often delivered as part of implementation, continuous improvement or application management.
ISV & Custom Application Development
We develop extensions and applications that enhance Microsoft solutions and address specific business needs.
UnitedHours designs and builds custom applications and ISV solutions where needed to complement standard functionality.
These solutions are used to:
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solve specific customer needs
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streamline processes
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extend functionality in ERP, CRM and Commerce
Some solutions are packaged as reusable components and can be applied across multiple projects.